Unlike Them, we go much, much further. This is your app and this is your data, so we’ve developed analytics that show you what you really want to know – and then we make it easy to so something useful and dynamic with that information.
In your study section, our analytics show not only how many customers have viewed which sections, but also who viewed it by name and how many times they have viewed the content.
Groups analytics include names and interactions, alongside views and posts, with video and podcast data showing not only how the content is performing on the whole, but also how engaged your customers are with your content on a more granular level.
With Expert Apps Rules, you can take your customer service and engagement to an entirely different level.
Setting rules on your content allows you to create actions that are triggered when your customers take certain actions. When your customer triggers an action, via a rule, their name can be automatically added to a report, which can then be shared within your organisation. You can upgrade or enhance your customers profile, giving them access to new levels of training or more complex content.
Through rules, you can more accurately assess your customers’ engagement and develop your relationship through better data leverage and growing your business through the app.
“My app with Expert Apps has increased my lead generation at events from 36% to 76% in less than one month alone” – Matthew Elwell